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Privacy Policy
Privacy Policy
Effective as of October 15, 2025
Welcome to Dazzarly (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website [www.dazzarly.com], create an account, or use any of our products and services. By accessing or using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Information We Collect
We may collect personal information from you in several ways, including when you register, make a purchase, contact us, or browse our website. The data collected depends on how you interact with Dazzarly, whether as a buyer, seller, or visitor.
1.1. Information You Provide to Us
When you voluntarily share information with us - for example, during registration, order placement, or communication - we may collect:
Account and Profile Information: Your full name, username, date of birth, gender, address, phone number, and email address.
Payment Information: Details such as credit or debit card numbers, billing and delivery addresses, and transaction references (processed securely through our payment gateways).
Purchase Information: Information about the products you purchase, quantities, order IDs, delivery and logistics details, returns and refunds, and warranty-related data.
Complaint Information: Content of complaints or feedback submitted through our support channels, including any images or attachments you provide.
Identity Verification: Government-issued ID such as a passport, NIC, or driving license, where necessary for fraud prevention, account verification, or customs clearance.
Correspondence Data: Messages and inquiries sent via email, live chat, social media, or customer support.
Optional Personal Data: Measurements or preferences (like size or color) provided to improve personalization or product recommendations.
Social Media Data: Information from your linked accounts or influencer collaborations, including usernames or contact details.
Business or Seller Data: Company name, registration information, contact person, address, and region of operation if you register as a business seller.
1.2. Information Collected Automatically
When you visit Dazzarly, our system automatically collects certain non-personal data through analytics tools. This includes:
Device and Technical Information: IP address, browser type, device model, operating system, language settings, and time zone.
Usage Data: Pages visited, time spent, search queries, clicks, cart activity, and interaction with promotional messages.
Location Data: Approximate location derived from your IP address or device settings to display relevant offers or delivery options.
2. How We Use Your Information
We process your personal information only for legitimate purposes and in ways that are transparent and beneficial to you. Specifically, Dazzarly uses your information to:
Process and Deliver Orders: Confirm orders, manage payments, arrange shipping, and handle returns or refunds.
Provide Customer Support: Assist with inquiries, complaints, and product issues, ensuring timely and helpful responses.
Improve User Experience: Personalize website content, product recommendations, and advertisements based on your preferences and browsing behavior.
Ensure Security: Verify user identities, detect fraud, and prevent unauthorized transactions or account misuse.
Communicate with You: Send transactional updates (order confirmations, delivery updates, password resets) and promotional materials (if you have opted in).
Analyze and Optimize Services: Evaluate trends, track performance, and improve platform usability.
Comply with Legal Obligations: Meet tax, accounting, and reporting requirements or respond to lawful government requests.
Enhance Marketing Efforts: Use anonymized and aggregated data to improve marketing strategies, campaigns, and promotions.
We do not use your personal information for purposes unrelated to the delivery of our services without your explicit consent.
3. Data Sharing and Disclosure
We value your trust and never sell or rent your personal data. However, we may share limited information with the following parties:
Banks and International Shipping:
We work with trusted partners such as banks for secure payment processing and DHL for international shipping and logistics. These partners only access the data necessary to complete transactions and deliver your orders efficiently. Both are required to comply with strict confidentiality and data protection obligations to ensure your information remains secure.
Legal and Regulatory Authorities:
We may disclose data when required by law, court order, or legitimate government request to protect legal rights, enforce agreements, or prevent fraud and misuse.
Business Partners and Affiliates:
If you participate in specific promotions or affiliate programs, your data may be shared for those purposes — only with your prior consent.
Corporate Transactions:
In the event of a merger, acquisition, or corporate restructuring, user data may be securely transferred under strict confidentiality safeguards to ensure continued protection of your privacy.
Dazzarly ensures that all partners handling user data uphold the highest standards of security, integrity, and privacy protection.
4. Data Protection and Security
Dazzarly applies strong security practices to protect your data from unauthorized access, alteration, or disclosure. We use:
Secure Socket Layer (SSL) encryption for payment and login data.
Firewalls, intrusion detection systems, and malware protection.
Limited access controls allow only authorized employees to handle data.
Regular security audits and system monitoring to identify vulnerabilities.
While we strive to use industry-standard measures, no internet transmission is entirely risk-free. You acknowledge that data shared online may be subject to potential risks beyond our reasonable control.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
Typically, this includes:
Keeping order and billing information for accounting and compliance.
Maintaining contact records for customer service and dispute resolution.
Retaining marketing and analytics data in anonymized form for business improvements.
Once your data is no longer required, it is securely deleted, anonymized, or archived in compliance with legal standards.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: You may request a copy of the data we hold about you.
Correction: You can correct or update inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information when it is no longer necessary for processing.
Restriction: You may limit how we process your data under certain conditions.
Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time.
To exercise these rights, please contact our team at support@dazzarly.com. We will verify your request and respond within a reasonable timeframe.
7. Children
Our services are intended for adults aged 18 years and above. Dazzarly does not knowingly collect or store data from children. If we become aware that information from a minor has been collected, we will promptly delete it. Parents or guardians who believe a child has shared data should contact us immediately.
8. Updates to This Policy
We may periodically update this Privacy Policy to reflect operational, legal, or technological changes. Updates will be posted on this page with a revised “Last Updated” date.
Significant changes may also be communicated by email or website notice. Continued use of Dazzarly after such updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data handling practices, please Contact Us